Who can I include in my plan? How do I drop a member?


1) Who can your employee include on the plan?

  • A spouse or common law partner or life partner
  • A child of any age
  • Anyone living in their household

2) What if I want to add members later?

You need to include additional members now. You may add/drop members form the plan later if you have a change in family status due to marriage, divorce, birth of a child, responsibility for a child because of divorce, adoption, etc..

A change form needs to be completed and faxed to us at 817-377-8826.


3) How do I drop a member?

A change form needs to be completed and faxed to us at 817-377-8826.

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How long has CAREINGTON been in business?


In 1979, two doctors founded a member network that helped both companies and individuals. They amassed a fraternity of dentists who agreed to charge considerably lower fees to their counterpart patient members . . . and it worked ! !

Their expertise gives CAREINGTON firsthand experience when it comes to understanding the care and needs of dental patients. Because of this industry knowledge, CAREINGTON members are offered a dental plans package that is both comprehensive and current with the latest procedures.

Because CAREINGTON was among the first to offer quality dental plans at a discount, we have had years to develop an extensive provider panel, with over 49,000 participating dentists. In fact our provider panel is one of the strongest in the country. Not only do we offer an extensive selection of doctors, but our credentialing system guarantees that our dentists have only the finest credentials. We also give the healthiest fee reductions - two to three times larger than most dental plan companies.

With over 5 million satisfied members and growing, CAREINGTON has positioned itself to be the most innovative dental partner in the country!

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What are the restrictions of the CAREINGTON plan?


The only restrictions of the CAREINGTON dental plan are that you must go to a CAREINGTON provider on the list. The CAREINGTON providers are carefully screened, credentialed, and selected in order to secure that you are given a choice of some of the finest dentists in your area.

Everone wants good quality dental care at an affordable price. CAREINGTON is a great program that can fill that void.

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How many times a year can I have my teeth cleaned?


Unlimited number of times.

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What qualifications determine if a dentist is able to join our Provider Panel?


Dentists must meet our highly selective credentialing process which is based on education, background, location, office facilities, and other requirements.

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My dentist isn't currently on the Provider Panel. What can I do?


Have your dentist call CAREINGTON at 800-290-0523 and ask for a new provider packet from the Network Development Department. While we do not guarantee that a provider will join our plan, we have found that when a potential provider initiates the process then the chances of success is much greater.

Please be aware that the credentialing and qualifying period can take time, sometimes as long as six months, depending on the speed of response from the dentist.

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What do you do regarding emergencies?


In case of an emergency, a Member should contact their usual network Provider. If he/she is unavailable, contact Member Services and we will assist you in locating another Provider.

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Can the CAREINGTON Plan coordinate plans with insurance Companies?


Yes, CAREINGTON can coordinate plans with indemnity dental insurance companies. In order to receive savings from CAREINGTON, you must see one of our Providers. After paying the reduced fee, you will need to file a claim form with your insurance company. Note: This is a discount dental plan and is not insurance.

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When will I be able to use the plan once I sign up?


What ever effective date you chose, either this current month or next month.

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How do I use the plan?


When you are effective to use the plan you will contact a provider on the provider list and make an appointment.

You will need to take either your temporary ID card that we e-mail you or your permanent card which we mail to your home address to the dentist office for your appointment.

The dentist office will call CAREINGTON to verify you are in the plan. Because of this you do not need a card to get services, only either your member number or your social security number.

You will only pay the amount according to the schedule of plans, which are outlined by ADA code (American Dental Association).

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Do I need a card to see a dentist?


No. The dentist office calls CAREINGTON to verify you are in the plan by using your social security number or member ID. You only need some form of identification.

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When will I get a card?


If you signed up over the Internet, you will get a confirmation e-mailed to you. Your card is mailed to your home address in about 10-20 business days.

If you haven't received your permanent card, please contact us to re-send a new card.

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Any other questions?

Please e-mail us and we would be happy to answer any question you might have.
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